1About these terms
Caytra is operated by Sentium Pte. Ltd. (UEN 202617708M), Singapore. In these terms, “we”, “us” and “our” refer to that company, trading as Caytra.
These terms cover use of our website, enquiry form and conversations about a possible programme. They do not constitute an agreement to provide a paid programme. Before you pay, we will provide separate programme terms and a quote setting out the proposed support and full cost.
Our Privacy Notice explains how we handle website and enquiry information.
2Our support and its boundaries
Caytra offers online coaching and practical support for women in Singapore. The website describes possible areas of support; the programme offered to you depends on your needs and the scope agreed before enrolment.
Caytra provides non-medical coaching and practical support. Clinical direction, assessment and treatment remain the responsibility of appropriately licensed healthcare professionals. Coaches do not diagnose, prescribe or provide medical treatment. Individual outcomes vary.
Arun leads Caytra in a non-clinical role. An enquiry, form outcome, WhatsApp conversation or introductory call is not a medical consultation or confirmation of clinical suitability. Do not change prescribed care on the basis of website or enquiry information. Discuss medical decisions with your treating professional.
3Making an enquiry
The enquiry form asks about your goals and the support you are considering. Please give accurate information and use a WhatsApp number at which we can contact you. Share information about yourself, and leave out medical records, test results, detailed medical history and other people’s personal information.
The form uses your answers to show an initial indication of a potential fit or a need for clarification. Both outcomes are provisional. They do not establish clinical suitability, confirm enrolment or reject you because of your budget.
We review submitted answers and contact you on WhatsApp to understand your needs and explain what we could offer. We may offer a call if useful. Completing the form does not book a call or reserve a programme place, and there is no obligation to enrol.
Contact about your enquiry is separate from permission to send marketing. If we offer a call, we explain any proposed Jamie transcription before it starts. You can decline transcription and still have the call. The Privacy Notice also explains the collection of incomplete form answers before you press Submit.
4Prices and programme agreements
Support starts from S$2,000 for an initial 90 days. This is a starting price, not a single price for every programme or a quote for your individual needs.
Before you decide whether to enrol, your quote will confirm the coaching, professional input, appointments and support included, any required extras, and the full payable cost. Additional services are agreed in advance.
Any payment arrangements, start date, cancellation, rescheduling, pause, refund and continuation terms belong in the separate programme agreement provided before payment.
5Using the website and external services
Use the website and enquiry channels lawfully. Do not impersonate someone, send harmful or unlawful material, attempt unauthorised access or interfere with the website or form.
Website materials are provided for your personal information. Do not reproduce them for commercial use without permission from the relevant rights holder.
The enquiry form is provided through Tally. WhatsApp and other external links take you to services with their own terms and privacy notices. Our Privacy Notice explains the providers used for website and enquiry information.
We aim to keep website information accurate and the enquiry channels available, but information can change and interruptions or errors can occur. Contact us if something is unclear before relying on it.
6Responsibility and your rights
Website information is general and cannot account for every person’s circumstances. We do not guarantee a particular health, fitness or other outcome.
Nothing in these terms excludes or limits any liability or consumer right that cannot lawfully be excluded or limited. These website terms do not replace responsibilities agreed in a separate programme agreement.
7Contact, changes and governing law
For website or enquiry questions, write to hello@arunjayaraj.com. Privacy requests and concerns can be sent to the same address.
The date above identifies this version. We may update these website and enquiry terms as the website or enquiry process changes. Changes to this page do not retrospectively change an existing programme agreement.
These terms are governed by Singapore law, subject to any rights that apply under mandatory law.